Privacy Policy

Information we collect

We collect the information you provide when you make a purchase, request a consultation, subscribe to updates or contact us. This typically includes your name, email address, phone number, delivery and billing addresses, and the details of any project you share with us.

When you use our website, we also collect limited technical information automatically, such as your device type, browser, approximate location and how you navigate our pages. We do not store full payment card details; these are handled securely by our payment provider.

How we use your information

We use your information to process orders and consultations, arrange delivery and installation, respond to enquiries, and keep you informed about the status of your project. With your consent, we may also send occasional updates about new collections, events and showroom news.

We may use aggregated, de-identified data to understand how our site is used and to improve the experience we offer. You can opt out of marketing communications at any time using the link in our emails or by contacting us directly.

Cookies & analytics

Our website uses cookies and similar technologies to remember your preferences, keep items in your cart and measure site performance. Essential cookies are required for the site to function; analytics and preference cookies help us improve it.

You can manage or disable cookies through your browser settings. Please note that turning off certain cookies may affect how parts of the site work, such as the cart and saved favourites.

Sharing with third parties

We share information only as needed to deliver our services. This may include trusted couriers and installers, our payment and hosting providers, and professional advisers, each bound by confidentiality and data-protection obligations.

We do not sell your personal information. We may disclose information where required by law or to protect our rights, property or safety, or those of our customers.

How we protect your data

We take reasonable steps to safeguard your information using appropriate technical and organisational measures, including encrypted connections and restricted access. We retain personal information only for as long as it is needed for the purposes described here or as required by law.

Your rights

You may request access to the personal information we hold about you, ask us to correct anything that is inaccurate, or request that we delete information where we are not required to keep it. To exercise any of these rights, please contact us using the details below and we will respond within a reasonable timeframe.

Contact us

If you have any questions about this policy or how we handle your information, please reach our team at sales@brivision.com.au, call +61 3 9132 5177, or write to us at 419 High Street, Prahran VIC 3181, Australia.

We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.